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Implementasi Pengelolaan Surat Masuk dan Keluar di Badan Pemeriksa Keuangan Republik Indonesia

Abstract

The objective of this research was to know the correspondence management applied in the Audit Board of the Republic of Indonesia, which covered the management of incoming and outgoing mail. The effective management of the letter is expected in managing the letter, both incoming mail and outgoing mail. The results were expected to contribute to the improvement and development of the management of the letter. This research was use descriptive qualitative method. The informants were chased purposefully from the staffs. The data collected mostly through participated observation techniques, interviews, documentation analysis. The triangulation techniques used as data validation process for qualitative research. The results of this study indicated that the management of incoming mails was divided into six stages which include: letter receipt, letter ordering, letter briefing, letter recording, mail distribution and mail storage. As for the management of outgoing mail there were also six stages included: the drafting of letters, letter typing, letter editing, the affixing mailing address process, folding and mailing and mail distribution and distribution. The application ran well, and on progress to relocate to electronic mailing system.

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Penerapan Metode Role Playing untuk Meningkatkan Kompetensi Belajar pada Mata Kuliah MSDM

Abstrak

Kualitas pembelajaran dapat ditingkatkan antara lain dengan pembelajaran yang efektif yang dapat berpengaruh positif terhadap motivasi belajar mahasiswa. Metode Pembelajaran dengan Bermain Peran adalah salah satu metode pembelajaran yang dianggap dapat memotivasi siswa untuk lebih aktif terlibat dalam kegiatan pembelajaran yang disusun skenarionya oleh seorang pengajar. Metode Bermain Peran menjadikan mahasiswa dapat menyelidiki materi pelajaran secara aktif dan mengalami proses pembelajaran yang lebih bermakna. Penelitian Tindakan Kelas ini dilaksanakan pada mahasiswa tahun kedua di Jurusan Pendidikan Ekonomi, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Muhammadiyah Prof. Dr. Hamka, tepatnya pada matakuliah Manajemen Sumber Daya Manusia. Pengumpulan data penelitian secara kualitatif dan kuantitatif dilaksanakan melalui hasil refleksi mahasiswa dan skor hasil belajar yang diinterpretretasikan peneliti.

Hasil penelitian menunjukkan bahwa pembelajaran efektif tercapai saat mahasiswa terlibat aktif dalam proses belajar dengan Metode Bermain Peran. Hasil refleksi dan analisis data dai siklus pertama penelitian menunjukkan bahwa mayoritas mahasiswa mencapai nilai kriteria ketuntasan minimal. Hanya 27,77 % yang belum mencapai target tersebut. Untuk itu peneliti melnjutkan ke siklus kedua penelitian. Hasil siklus kedua menunjukkan hanya 12,12% mahasiswa yang meraih nilai kurang dari skor kriteria ketuntasan minimal. Dengan demikian maka penelitian meyimpulkan bahwa metode bermain peran dapat meningkatkan kompetensi belajar mahasiswa.

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Pemanfaatan Smartphone dalam Proses Perkuliahan yang Efektif dan Supportive

Abstract

This research aimed to find how smart phone as one of the very important tools nowadays develop learning environment which is suited with the current learners’ attitude who  now can not be separated from the mobile phone. Case study research method used to investigate the research aim. The focus of this research is finding how important the smartphone in the learning process at the Pendidikan Ekonomi FKIP UHAMKA while the sub focuses are how effective the lecturers in using the smart phones during the learning process and how students response positively in using the smartphone for the shake of effective and supportive learning process. The research found that most of the students, 97% have and use smartphone in their daily lives and only less than a half number, 47% use them for the shake of education or knowledge sources. The research also found that they feel better informed when having discussion with enough resources and knowledge.

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Atribut Produk KFC di Restoran KFC Tamini Square Pinang Ranti Jakarta Timur

Abstract

This study aimed to investigate the product attributes of Kentucky Fried Chicken franchise shop at Tamini Square Mall at Pinang Ranti. It covered brand attributes, product packaging, labeling, supplementary services and product warranty. This research used qualitative descriptive research method. The data collected used some techniques of data collection as interviews, observation, and documentation. The subjects in this study were product attributes of KFC shop, and research informants were 3 staffs of the store. The results of this study indicated that the product attributes as a major stimulus that affects the effectiveness, cognition and behavior of consumers. Consumers evaluate these attributes in relation to their own values, beliefs and past experiences. The marketing efforts and other information also affected the buying decision and the costumer satisfactory level. The research realized that the product attributes have been run properly, although there are still obstacles in the promotion, but it does not affect the activities of product attributes performed. The research suggested that the physical packaging messages should be delivered in tantamount shape and unique form. So,  the people who receive the message will be more interested and grow their interest to buy KFC products again and again.

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Pengaruh Relationship Marketing terhadap Customer Retention di Bank BNI Kantor Cabang Jakarta Kota

Abstract

This study aims to determine the effect of Relationship Marketing to Customer Retention at Bank BNI Branch Office Jakarta City. The population of this study is all customers of Bank BNI KC. JAKARTA CITY during the study period. The sample of this study amounted to 57 customers taken using incidental sampling technique. This research used associative quantitative research method. After the data have the same characteristics and normal distribution based on the normality and homogeneity test, followed by analysis of variance (ANAVA). Based on the result of linear regression calculation obtained Ŷ = 34,57 + 0,73 (x) and result of calculation of ANAVA got Fhitung <Ftabel that is -2286,165 <4,04. Hypothesis testing is done by calculating Pearson Product Moment correlation and in can rxy = 0,734, it shows influence of Relationship Marketing to Customer Retention at Bank BNI KC. Jakarta City is Strong in accordance with the interpretation criteria in Table Interpretation of Correlation Coefficients. Therefore, the results of this study can be concluded that there is influence between Relationship Marketing Against Customer Retention at Bank BNI Branch Office Jakarta Kota.

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Model Pelatihan dan Pengembangan Karyawan PT Parador Management International

Abstract

The study aims to know employee training and development model at PT Parador Management International and utilized descriptive qualitative model by observing employee training and development model according to Schuler dan Jackson. The data collection technique used is observation, interview and document analysis. The data analysis technique used is interactive model according to Miles and Huberman, comprises of three things: data reduction, data display and conclusion. There are three dimensions of employee training and development. The first dimension is the stage of assessment, the indicators are need assessment and goal achievement. The second dimension is the stage of training and development, the indicators are media selection and learning principle, facilitating training, and creating condusive condition. The third dimension is the stage of evaluation, the indicators are performance development, pre-test, training monitoring, training evaluation, and transfer evaluation. Based on analysis result, it was concluded the employee training and development model has been running well according to the model of Schuler and Jackson. The company need to maintain the well-run dimensions but on the third dimension, the stage of evaluation, especially in the indicator of pre-test, the company need to do pre-test to see the effectiveness of training and development, it is not enough done by only asking the participant on the beginning of training

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Pengaruh Brand Identity terhadap Keputusan Pembelian Produk di Rabbani Bunker Rawamangun Jakarta Timur

Abstract

The research objective is to learn the influence of Brand Identity (name, Logo, Color, packaging design, tagline and brand endorser, character, URL and website) against buying decision of Rabbani products in CV Rabbani Asyani at Rabbani Bunker Rawamangun. Normality test and homogeneity test applied before the main testing. Based on linear regression calculation, obtained Y= 46.32+0.575 (x) and ANAVA result shows Fcount <Ftable (0.473<1.94). Linier Shaped Fcount >Ftable ,(23,49>4,04) significan regression. Hypothesis testing done by calculating correlation Pearson Product and as result rxy=0.573, it shows that the brand identity affects Rabbani’s product buying decision in at Rabbani Bunker Rawamangun is strong, related with interpretation criteria of the correlation coefficient Interpretation table.

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Peningkatan Kualitas UMKM dalam Menghadapi Pasar Bebas

Abstract

Small Micro and Medium Enterprises (SMEs) have a strategic role in national economic development. SMEs also play a role in economic growth and employment as well as income distribution. Entering the free market, there should be a special concern for the survival of SMEs in order to survive amid global competition. For that we need a strategic effort in conducting quality improvement of SMEs. Efforts could be done by strengthening the Network of Partnership, Innovation, Technology, Strengthening human capital and Entrepreneurship, Infrastructure Development of Physical Existence of Large Corporations and Access to Markets and Market Information and Access Business Support Services.

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Sistem Manajemen Keselamatan dan Kesehatan Kerja di PT Centex

Abstract

This study aimed to determine how Occupational Safety and Health Management System in PT Century Textile Industry. The method used is the qualitative nature is descriptive. The number of informants of this research consists of as many as 3 Safety Coordinator PT Century Textile Industry, Safety Coordinator Dyeing Departement, and Safety Coordinator Weaving Departement, all their informants are people who know and hostage in order in the occupational safety and health management system. The research sampling using purposive sampling. Based on the findings, that occupational safety and health management system includes the planning or policy of occupational safety and health, the implementation or communication of occupational safety and health, and evaluation of occupational safety and health. Planning or policy of occupational safety and health is done through 3 aspects: regulation of occupational safety and health management system which must be obeyed by all employees, occupational safety and health Standard Operating Procedures (SOP), and maintenance of machinery and work equipment. In the implementation or communication of safety and health through 3 aspects is the socialization and dissemination of occupational safety and health information, internal communication conducted between employees both- superiors about occupational safety and health, and external communication to the community about K3. The last stage of occupational safety and health evaluation is the stage of measurement, assessment, and improvement that must be done in PT Century Textile Industry by holding a safety patrol program.

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Pengaruh Corporate Social Responsibility terhadap Citra Perusahaan di PT Telekomunikasi Indonesia, Tbk.

Abstract

This study aimed to determine the effect of corporate social responsibility to corporate image at PT. Telekomunikasi Indonesia, Tbk in North Jakarta. The population of this study is all Telkom customers who visited Plasa Telkom in North Jakarta during the study period. The sample of this study amounted to 67 customers who taken uses incidental sampling technique.This research uses the associative quantitative research method.After the data have the same characteristics and normal distribution based on normality and homogeneity test, followed by analysis of variance (ANAVA). Based on the results of linear regression calculations obtained Ŷ = 30.14 + 0.598 (x) and the calculation of ANAVA obtained Fhitung < Ftabel (1.127, 1.691). Hypothesis testing is done by calculating the correlation of the Pearson product moment and obtained rxy=0.615, it shows the influence of corporate social responsibility to corporate image at PT. Telekomunikasi Indonesia, Tbk in North Jakarta is Strong in accordance with the interpretation criteria in Table Interpretation of Correlation Coefficients. Therefore, the results of this study can be concluded that there is an influence between corporate social responsibility to corporate image at PT. Telekomunikasi Indonesia, Tbk in North Jakarta.

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